VPS Node Outage

Published on 2018-05-31 15:16:24 by Josh Jameson.
Started at 2018-05-31 11:45:00 for 2 hours.

After power was restored our VPS nodes were stuck in a boot loop. The issue was resolved within an hour and all VPS were booted by 2.30pm.




Dublin Power Outage

Published on 2018-05-31 15:16:23 by Josh Jameson.
Started at 2018-05-31 09:00:00 for 2 hours.

Today we have experienced a power outage that lasted for approximately 3 hours. There was a fault with one of our main power strips. We are investigating on why the secondary power strips did not continue to power all servers.




VPS Order System Fixed

Published on 2018-01-23 12:56:15 by Josh Jameson.

Over the past 48 hours our VPS ordering system has had intermittent issues with rejecting the captcha for new orders. This has been fixed. Our apologies for any inconvenience this may have caused.




Payment methods updated

Published on 2017-12-20 16:57:05 by Josh Jameson.

Ethereum (ETH) is now accepted.
We no longer accept Bitcoin, OKPay and Payza.




Dublin upstream maintenance

Published on 2017-11-15 18:58:37 by Josh Jameson.
Started at 2017-11-17 05:30:00 for 1 hours.

Our upstream provider is replacing their router. There is an expected outage of 2 mins while the cables are swapped over. There is no expected downtime other than this however it is a possibility if something goes wrong.




Immediate VPS Node Reboots

Published on 2017-11-02 17:33:58 by Josh Jameson.
Started at 2017-11-02 17:00:00 for 7 hours.

Some of our VPS nodes with long uptimes (approaching 2 years) are showing abnormalities such as loss of networking to VPS and failure to reboot VPS.
We believe this is caused by our live kernel patches being overly complicated as time goes on without a reboot.
To fix this we are rebooting affected nodes immediately. All VPS on such nodes are rebooted and have a downtime of approx 5 mins while the physical servers are rebooted.
Sorry for the inconvenience.

Currently affected nodes;
c04-b05
c04-b10
c04-b11
c04-b13
c06-b04
c06-b05

We are monitoring all servers for these abnormalities during this time and if required, we will reboot the node.




Delayed support responses

Published on 2017-11-02 17:26:51 by Josh Jameson.
Started at 2017-11-02 17:00:00 for 4 hours.

Our offices currently have a power outage. Expect support delays. Normal support SLA does not apply during this time.




Discontinued some VPS ranges

Published on 2017-10-24 20:08:11 by Josh Jameson.

As of today, France (EU West) and Canada (North America) have been discontinued for new sales. The small cost VPS, for less than €15 per month at all locations have also been discontinued. This is to make way for upcoming improvements to our offers.




Broadband Network Maintenance

Published on 2017-10-24 20:05:28 by Josh Jameson.
Started at 2017-10-19 01:00:00 for 3 hours.

We will be upgrading the firmware of all antennas due to a critical security update.

Expected downtime is 10 minutes per antenna.

Please do not power off your antenna during this period as it may break your device.




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