Terms Of Service

  1. Forbidden Content

    1. Any copyrighted material without the right of use.
    2. Threatening, racial, or otherwise abusive content.
    3. Fraud.
    4. Spam.
    5. Any racist, nasty or bad-natured content is not allowed.

  2. Violations of our TOS

    1. We will contact you regarding the content.
    2. If you have not replied in a reasonable amount of time, we will disable the content or your entire account.
    3. You will receive a warning.
    4. If you continue to violate our TOS, your account will be suspended until we can resolve this issue.

  3. Account Cancellation & Billing

    1. Invoices are created 15 days before the due date. If your invoice remains unpaid 2 days after the due date, your account will be suspended. After 7 days, your account will be terminated.
    2. Add credit to your account to prevent an overdue invoice.

  4. Fair Usage Policy (cPanel Hosting)

    To ensure that all hosted customers remain content on our servers, the following guidelines must be followed:

    1. IRC, game servers and TorrentFlux are forbidden to be run on your hosting account. If you would like us to host a game server for you, please contact the sales department.
    2. You may not consume more than 3-10% of the CPU on average every day. Depending on the level of your hosting account, this is increased in proportion with disk space and bandwidth. Resellers have much greater usage allowance (5-45%)
    3. Memory usage must be kept to minimum, and freed regularly when possible.

  5. Backups & Data loss

    While Servebyte uses RAID1 redundecy to prevent data loss for hard drive failures, it is the customers responsibility to backup your website on a regular basis and Servebyte can not be held responsible for any data lost.

  6. Chargebacks and Payment Disputes

    You must first contact Servebyte to attempt to resolve any billing disputes before contacting your bank or credit card company to dispute the charges. You further agree that any billing disputes must be submitted in writing to our billing department within one month of the invoice payment in question.

    By using our services You agree to the above policy and to contact Servebyte before contacting your financial institution to seek a resolution.

    In the event you dispute charges contrary to this agreement, we reserve the right to add a $150 collection chargeback fee and to refer your account or sell your debt to a third party collection agency. We also reserve the right to take further legal action against you.

  7. Privacy Policy

    Servebyte respects your privacy and does not share your contact information with 3rd parties.

  8. Servebyte reserves the right to change the Terms Of Service - with notice.
    Last modified: 13 July 2009
    Previous Revision: 07 April 2009
    Previous Revision: 09 July 2008